Deer Park! That's Still Good WATER!™
FREQUENTLY ASKED QUESTIONS
You have questions? We have answers!
Where can I buy Deer Park® Brand 100% Natural Spring Water?
What is the phone number for Deer Park® customer service?
We want to hear what you have to say. You can reach us by phone Monday through Friday 8 a.m. - 9 p.m. Eastern time at 1-800-288-8281.
Can Deer Park® water bottles be recycled?
Yes, our bottles are recyclable* through recycling services. In fact, keeping plastic out of the environment is an urgent priority for us. That’s why we’re rescuing millions of pounds of plastic and transforming it into new bottles. When you recycle, you’re helping to make a better tomorrow for our communities and our planet.
* Excludes cap and label. Recycling may not be available in all areas.
How can I view your water quality report?
Find the report here.
What does Deer Park® do to ensure its water quality?
Every drop of our water undergoes a rigorous quality assurance process using state-of-the-art programs to ensure food safety and deliver great water, sustainably.
Why is it important to drink water?
Of course, drinking water is a delicious and refreshing way to satisfy your thirst. But when you consider that the adult body consists of around 60% water, you’ll see why it’s essential for maintaining good health and overall well-being.
Can the product be used beyond the “Best By” date?
If you’re looking for the best taste and quality, drink it by the “best by” date. It’s also a good idea to store it in a clean, cool, odorless environment away from direct heat or sunlight.
Do I need to refrigerate the product after opening?
If you are thirsty, go ahead and drink your individually sized water right away. But if you want to save some for later, it can be stored for up to two weeks in the refrigerator. For larger bottles, like our 1-gal size, pour the water into a glass or reusable bottle — drinking directly from the bottle may affect its quality and freshness.
Where can I find the manufacturing code?
The date code on the bottle is near the label.
How do I read your manufacturing code?
There are two lines of printed characters. The first nine numbers of the first line are the date of manufacture: The first two are the month, the next two are the day of the month, and the next two are the last two numbers of the year. The next three numbers are the Julian date of manufacture. That is the day of the year from 001 (January 1) to 365-66 (December 31). The next four characters consist of the letters WF or WC followed by two numbers. This code shows the manufacturing plant. The last number is the production line. The first four numbers on the second line show the time of manufacture. BB, stands for “best by,” followed by the date.
How do I request a donation?
Fill out our BlueTriton Brands Product Donations form.
Does Deer Park® have a loyalty/rewards program?
Yes! Deer Park® is part of the Rewards Drop loyalty program where shoppers like you can earn points by purchasing and engaging with the brand. Learn more and sign
up here: https://www.rewardsdrop.com/#/deerpark
How does the Rewards Drop program work?
- Upload Receipts: Earn points for uploading a photo of your receipt showing purchase of in-store case or single use bottles
- Redeem rewards: Trade in your points for refreshing items in the catalog
- Special offers: Earn even more with special seasonal bonuses
What rewards can I redeem? Is there a limit to the number of rewards I can earn?
- Visit the Deer Park Rewards Drop page and sign in to see what you can earn, from branded swag to event tickets and more!
- The more points you earn, the more rewards you can redeem! (While supplies last)
How can I earn bonus points?
Other than uploading a photo of a receipt, you can earn more points by completing these activities:
- Share with friends via social media or email to earn 50 points
- Take our survey for 100 points
- Complete your profile for 100 points
- Take our MadeBetter® Pledge for 100 points
- Take a poll for 50 points
- Subscribe to emails to earn 75 points
- Follow us on social media for 50 points
For additional Rewards Drop inquiries, check out our FAQs here: https://www.rewardsdrop.com/#/faq